After the treatment
1-Year Warranty:
What It Covers, What It Doesn't and How to Use It
We know that having dental treatment abroad raises questions. What if something goes wrong? Who do I call? Do I have to fly back to Marrakech? Here are the exact terms of the 1-year warranty: what it covers, what it doesn't and how to use it.
How you are covered
The pillars of our warranty
1-Year Warranty
Every treatment carried out with Dentlux Travel includes a 1-year warranty. If during that period you have any problem arising from the treatment (breakage, a veneer coming loose, a material defect), we sort it out at no extra cost.
Post-Treatment Follow-Up
We don't disappear once the trip is over. We follow up actively on WhatsApp for the first 30 days.
If something goes wrong
How it works if you need to use the warranty
Three steps, no small print.
- 01
Message us on WhatsApp
Tell us what has happened, with photos if you can
- 02
We assess your case
Within 24 hours we give you an answer and a plan of action
- 03
Sorted at no cost
The check-up or repair is carried out at no extra cost within the warranty period
No ambiguity
What the warranty covers and what it doesn't
We would rather say it plainly before you book than afterwards.
Covered
- Veneers breaking or coming loose because of a material defect
- Defects in the finish or a colour different from the one agreed
- Problems arising directly from the dental procedure
Not covered
- Damage from accidents, knocks or misuse
- Normal wear over time
- Problems arising from not following the post-treatment instructions
Where it is carried out
Where the warranty is carried out
The warranty is carried out at the Marrakech clinic where the treatment was performed. We do not have partner clinics elsewhere, so using it means travelling again.
It is the same clinic that keeps your records and knows exactly which material was used and on which teeth. Repairing or replacing with the same composite and the same shade is what makes the repair invisible.
The repair itself costs nothing during the first year, within what the warranty covers. What falls outside it is right above, with no small print.
If something happens, write to us before anyone else gets involved: the warranty is handled by that clinic, and the first thing is to tell you how your particular case is dealt with.
250+
Patients treated
4.9/5
Average rating
1 year
Warranty on every treatment
0
Patients left unresolved
Common questions
Frequently asked questions about the warranty
Yes. The warranty is carried out at the Marrakech clinic where the treatment was performed, which is the team that holds your records. The repair is covered at no extra cost during the first year.
Questions about the warranty or the treatment?
Message us on WhatsApp. No obligation.
Reply in under 24 h · 250+ patients · 1-year warranty